About THE FIXER,
Agent M.
Melissa Mosher, Chief of Staff
From scrappy startups to scaled operations, she’s built systems under pressure, not in theory.
I'm on a mission:
To build clarity-driven systems that unlock real motion — in business, in brands, and in how we show up online.
Whether it’s ops, streaming, teaching, or strategy, everything I build helps bold thinkers turn chaos into forward momentum.
Pacific Northwest & Tech Background
Seattle-based and enterprise-tested, Melissa’s background includes work at Starbucks, Dell EMC, and multiple venture-backed tech companies she still can’t name thanks to NDAs. Her path was forged in real deadlines, derailed launches, and relentless reinvention.
She’s worked with creative tech leaders, comms teams, founder-led companies, and multi-line executives who move fast and expect results.
Built for Pressure. Sharpened by Play.
Retired Gamer Meets Corporate C-Suite.
Agent M has been communicating online since ICQ and building collaborative systems long before “remote ops” had a name — from early message boards and AIM chats to today’s LMS, CMS, and community platforms. From Oregon Trail to Slack threads, she’s lived inside nearly every digital layer designed to help people connect, align, and execute.
Before startups and boardrooms, she was already leading fast-moving online teams, coordinating live strategy under pressure, and learning how humans navigate shared goals through digital space. That’s not just experience — it’s instinct.
And it’s the invisible edge behind her operational sharpness.
She doesn’t just understand complexity — she trained in it, across real people, unpredictable timelines, and infinite side quests.
You can call it gaming. She calls it pre-ops.
Why Founders Call Her the Fixer:
Career Executive Ops, Chief of Staff, and Collaborative Tech N3rd
This is operational motion, not project babysitting. She embeds into the real flow of a business, surfaces friction points, and builds systems that don’t just support growth — they drive it. As Agent M, with over 20 years of experience, she’s able to reverse-engineer momentum from raw idea to rollout.
Agent M:
The Founder's Fixer
Here’s what clients and collaborators often walk away saying.
She sees the bottleneck before you name it
She knows what traction feels like because she’s run it herself
She brings calm, clarity, and systems that actually hold under pressure
“It’s about translating the chaos in a founder’s brain into shared language, usable systems, teams & leaders will actually use.”
— Agent M
What Makes Her Different ...how much time you got?
Executives trust her with the high-context, high-complexity work most avoid — from modeling layoffs and revamping enterprise distribution lists to leading all-hands, board-level, and deeply confidential initiatives.
This is C-suite-caliber execution — strategic, intricate, and mission-critical.
Elite Accountability. Built for the Bold.
She’s not afraid to say the thing everyone’s dancing around.
If you’re a founder, fractional, or operator
caught between:
- Vision that’s bigger than your systems
- A team that’s moving, but not aligned
- The nagging sense you could be faster, but aren’t sure
what’s in the way
